Privacy Policy
We at www.bringonlife.com (“Bring on Life”, “we”, “us”, or “our”) take your privacy very seriously and appreciate that you are trusting us with your personal information.
We are committed to ensuring the protection of the privacy and personal information of individuals who access our site in accordance with Australian Privacy Principles (APPs), which are contained in the Privacy Act 1988 (Privacy Act).
The Privacy Act defines personal information as:
“Information or an opinion about an identified individual, or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.”
This Privacy Policy (“Privacy Policy”) is used to inform website visitors regarding the collection, use, and disclosure of personal information if anyone decided to use this website, services, products, or other assets.
The “Website” means the website located at www.bringonlife.com or any subsequent URL which may replace it.
In this Privacy Policy, we are looking to explain to you in the clearest possible way how we use, store, and maintain the information you provide to us and what rights you have in relation to it. We advise you to take some time to read through it carefully.
By continuing your access to this Website and any of our services (the “Services”, which include the website), you agree to be bound by this Privacy Policy. If there are any terms in this privacy policy that you do not agree with, please refrain from using our Services.
Please note that this Privacy Policy may be amended or updated by us from time to time at our sole discretion without notice to you. It is your responsibility to periodically review this Privacy Policy to stay informed of changes as any such change would still bind your access and use of this website.
Your continued use of this website following updating this Privacy Policy means that you accept and agree to the changes.
1 - Acceptance of terms
By using this Website and providing us with your personal information, you are agreeing to the terms of this Privacy Policy and consent to our use, storage, and maintenance of your personal information in accordance with this Privacy Policy.
By using our Website, you also agree to the accompanying Terms and Conditions.
2 - Collection of personal information
For a better experience, while using www.bringonlife.com, we may require you to provide us with certain personal information that will be used to contact or identify you.
The personal information that we collect depends on the context of your interactions with the Website, and may include the following:
- Personal details
When completing online forms, booking a consultation, or sending an email to us, we collect your contact information such as your name, address, and email address. We use your contact information to provide you with the requested service or information and contact you for marketing purposes.
We may also collect additional information that you voluntarily provide to us via email or survey (e.g., employment details, service preferences, fitness level, lifestyle, eating habits, etc.).
- Log Data
When using our Website, we collect information that your browser sends to us which is called Log Data.
This Log Data may include information such as your IP address, amount of time spent on particular pages, what sections of the website you visit, and device details (e.g., MAC address, operating system and version, location, etc).
- Cookies
HTTP cookies are small blocks of data created by a web server while a user is browsing a website in order to store stateful information. Cookies are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Cookies allow web-browsing preferences and certain information about your visit to be recognised upon a return visit.
We use cookies to collect information (e.g., username, password) and improve your online experience with our Website.
If you do not want us to collect information about you using cookies, you have the option to turn the cookies feature off on your computer or mobile device.
Please note that if you decide to turn off cookies, the website may not function properly.
- Third parties
Third-party analytics services (e.g., Google Analytics, Amazon Web Services) and social media platforms (e.g., Facebook, Instagram) may send us information about you. We receive and collect this information to learn more about your use of this website.
Third-party analytics services help us evaluate your use of the website, including timestamps (the time a page was accessed and time spent per web page) and how often you visit specific pages within the website. They also enable us to access information such as your geographic location and referred traffic sources (e.g., other websites, search engines, etc).
We do NOT collect sensitive information such as health conditions and diseases, criminal record, ethnic origins, sexual orientation, religious or philosophical beliefs or political opinions unless it’s given with your consent and it is reasonably necessary for our activity or it is required by law.
3 - Use and disclosure of your personal information
Bring on Life collects your personal information for the following purposes:
- Improve customer experience and the quality of the Services
- Contact you for the purpose of direct marketing. We do this in accordance with the Spam Act 2003 which prohibits the sending of commercial electronic messages without the consent of the receiver. If you do not want to receive marketing materials from us, please unsubscribe from our email database or opt out of communications.
- Fulfil our obligations to you (e.g., contractual or legal obligations), provide you with the services required, respond to your requests for consultations, or assist you with enquiries or complaints.
- Post testimonials on our website. Prior to posting a testimonial that contains your personal information, we will contact you to obtain your consent to use your personal information and the content of the testimonial.
- Remember information so you will not have to re-enter it the next time you visit our Website.
- Diagnose and fix technology problems.
- Comply with legal requirements or resolve disputes in the course of a legal proceeding or in response to a law enforcement agency request.
- Send you reminders, updates, security alerts, and other information you request from us.
- Protect the copyright, legal rights, trademarks, property or safety of Bring on Life, its customers or third parties.
- Request your feedback.
- Carry out research and analysis related to our Services.
Bring on Life is the sole owner of the personal information collected and will not share this information with others in ways different from what is disclosed in this Privacy Policy, without first obtaining your consent.
Any information that we collect regarding your fitness level, eating habits and progress will be treated as privileged and confidential.
If we disclose your personal information to third parties, we will request that the third party agrees to this Privacy Policy concerning the use, storage, and maintenance of your personal data.
More specifically, we may need to share your personal data in the following situations:
- During the acquisition of all or a portion of our company to another company
- We may share your personal data with our employees, insurers, professional advisers, agents, or suppliers who perform services for us or on our behalf
- We may share your personal data with affiliates, including subsidiaries, joint venture partners, or other businesses that we control
- If required to do so by law or in response to requests by public authorities
- In order to provide you with certain services and promotions, we may share your personal data with our business partners
- To prevent and address fraud and other illegal activities
We never store credit card information on our servers. We use secure connections to transmit credit card information directly to the third party. However, once your transaction has been authorised and processed, your credit card information is not retained.
4 - Children’s privacy
We do not knowingly collect information from individuals under 18 years of age. If we find out that personal data from children under 18 years of age has been collected, we will suspend the account and immediately remove such data from our records.
If you are a parent or guardian and learn that your child has provided us with personal data, please contact us using the contact details set out below.
5 - Storage and security of your personal information
We hold your personal data in computer systems or in a database that may be held by us and by service providers on our behalf.
We will retain your personal information for as long as it serves the purpose for which it was initially collected in accordance with this Privacy Policy unless otherwise required by law.
Bring on Life values your trust in providing us with your personal information, thus we are taking reasonable steps to ensure that your personal information is secure. We are striving to safeguard and protect your information from misuse, loss, interference, destruction, alteration, unauthorised access, modification and disclosure.
But remember that we cannot guarantee the absolute security of any information that we collect or receive as no method of information transmission over the Internet is 100% secure and reliable.
6 - Access to your personal information
In accordance with the provisions of the Privacy Act, you may request details of personal data we hold about you.
If you wish to access the personal information we collected about you or believe that any information we hold on you is inaccurate, out-of-date, incomplete, irrelevant or misleading, please contact us using the contact details set out below.
In certain circumstances set out in the Privacy Act, we reserve the right to refuse your access to the information we hold about you.
7 - Links to other websites
This website may contain links to third-party websites. We are not responsible for the protection and privacy of any personal data you provide whilst visiting those websites. This Privacy Policy does not govern those websites.
8 - EU users and the GDPR
If you are a resident of the European Economic Area (EEA), your private data may be subject to protection by the European Union General Data Protection Regulation (EU) 2016/279 (the GDPR).
Under the GDPR, you have the right to:
- Obtain access to the personal data held about you
- Ask for inaccurate, out-of-date, incomplete, irrelevant or misleading personal information to be updated
- Have your personal data deleted if it no longer serves the purpose for which it was initially collected
- Object to processing your personal data for marketing purposes
- Request that we restrict the processing of your personal data
- Have your personal data transferred elsewhere
- Request that decisions concerning your personal data are made by humans, not computers
For more details, please contact your local data protection authority in the European Economic Area (EEA).
9 - Complaints
Should you wish to lodge any complaints about how we handle your personal information, please contact us using the contact details set out below.
We take complaints seriously and will respond to you within a reasonable time.
10 - Updating personal information
If your personal information changes at any time, please notify us of such changes using the contact details set out below.
11 - Contact us
For further information about our Privacy Policy, please contact us using the contact details set out below: